Ncp42 Privacy Policy — User Data Protection
This policy explains how ncp42 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia.
Last Updated: 1 January 2026
1. Information We Collect
When you register or use the ncp42 platform, we collect several categories of information to ensure our services run smoothly and securely.
Account Information
This includes your full name, date of birth, email address, phone number, and login credentials provided during registration. This information is required to verify your identity and manage your account.
Device & Browser Information
Ncp42 automatically collects technical information such as device type, operating system, browser type, IP address, and screen resolution. This information is used to optimise the user experience across different devices, particularly mobile phones.
Payment Information
When you make a deposit or withdrawal using local payment methods such as TNG eWallet, Maybank2u, or other e-wallets, we store transaction details including the amount in Malaysian Ringgit (RM), transaction time, and payment method name. Full card details and payment passwords are never stored by ncp42.
Usage Data
We record in-platform activity such as sections visited, session duration, bets placed, and game preferences. This data is used to improve the platform and help us understand how users interact with ncp42.
2. How Your Information Is Used
Information collected by ncp42 is used solely for legitimate purposes directly related to platform operations. The primary purposes are as follows:
- Account management — verifies user identity, processes registrations, and securely manages login credentials.
- Transaction Processing — verifies deposits and withdrawals in Malaysian Ringgit (RM) and accurately updates account balances.
- Platform security — detects and prevents fraud, unauthorised access, or account misuse.
- Legal Compliance — meets relevant Malaysian legal compliance requirements, including age verification and anti-money laundering obligations.
- Service Improvement — analyses aggregated usage data to improve the speed, stability, and interface of the ncp42 platform.
- Service communications — sends important notifications related to your account, transactions, or policy updates via email or in-platform messages.
Ncp42 does not use your personal information for third-party marketing without your consent.
3. Cookies & Session Tracking
The ncp42 platform uses cookies and similar tracking technologies to ensure the platform functions correctly and delivers a consistent experience to users.
Types of Cookies Used
- Session Cookies — stored temporarily while you use the platform and cleared automatically when the browser is closed. Used to maintain your logged-in status.
- Preference cookies — saves preferences such as your chosen language and display settings so you don't need to reconfigure them each time you access ncp42.
- Analytics Cookies — collects anonymised data on how users interact with the platform, helping us identify areas for improvement.
You can manage or disable cookies through your browser settings. Please note that disabling session cookies may affect the login function and your overall experience on the platform.
4. Data Storage, Security & Sharing
Data Security
Ncp42 uses SSL encryption to protect all data transmitted between your device and our servers. Passwords are stored in cryptographically processed form. We employ physical and technical security measures to prevent unauthorised access, disclosure, alteration, or destruction of data.
Retention Period
Account information is retained for as long as your account remains active. Transaction records are kept for the period required under applicable Malaysian law. When an account is closed at the user's request, data will be deleted within a reasonable timeframe unless a legal obligation to retain it exists.
Third-Party Sharing
Ncp42 does not sell or rent your personal information to third parties. Information may be shared with authorised payment providers for transaction processing purposes, or with competent authorities when required by law. All third-party providers working with us are bound by strict confidentiality agreements.
5. User Rights & How to Contact Us
As an ncp42 user, you have certain rights regarding your personal data. We respect these rights and will endeavour to fulfil every valid request within a reasonable timeframe.
You have the right to request a copy of the personal data we hold about you.
You may request correction of any inaccurate or incomplete data.
You may request deletion of your data, subject to applicable legal obligations.
Privacy Policy Changes
Ncp42 reserves the right to update this Privacy Policy from time to time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after such changes take effect will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to submit a request regarding your personal data, please contact the ncp42 support team by email at: [email protected]. For general questions about the platform, visit the FAQ page.